Setup checklist
Everything to have ready and every step to tick off before your shop takes real bookings.
Goal
Get your shop ready to take real bookings with the correct staff, services, availability and payment rules.
Before you start
Have these ready:
- Service list and prices, including add-ons
- Staff full names and email addresses (email is required)
- Opening hours
- Deposit rules (optional, recommended)
- Cancellation and no-show policy (your shop rules)
Checklist
1. Shop details
- Confirm shop name, address, phone and email
2. Shop working hours
- Set shop opening hours (days plus start and end time)
- Confirm the calendar reflects these hours
MPG does not support per-staff working hours. All staff follow the shop hours.
3. Staff accounts
- Add each staff member using their email address
- Confirm each staff member can log in
- Confirm staff appear in the calendar columns
4. Services
- Create services
- Add pricing and duration
- Confirm which services appear online
5. Deposits and payments
- Set whether a deposit is required
- Confirm refund and cancellation rules
Test
Create a test booking:
- Create an appointment for a test client
- Confirm the appointment appears in the calendar
- Confirm you can reschedule and cancel it
- Confirm the payment status is correct
Troubleshooting
- Calendar looks wrong → refresh the page, then check the shop working hours
- Emails not received → check the spam folder and that the client's email address is in the correct format
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