Setup checklist

Time: 30–60 minutes

Have ready

• Your address, phone and opening hours
• Bank details for payouts
• Each staff member's name and email
• Your price list
• Your deposit and cancellation rules

The app's setup

The app walks you through five steps. Not finished? Tap Finish setting up to carry on.

1. Location & hours

• How do you groom? Tap each that fits: At my salon, At clients’ homes, Pick-up & drop-off
• Address and contact details. With no salon, enter your Base address, where you drive from.
• Opening hours for each day. Copy Mon to weekdays saves time.

More: Business hours and staff rosters

2. Payments

• Tap Set up payouts with Stripe
• Card payments and deposits then go straight to your bank

If Stripe is still checking your details, carry on. Nothing else waits on it.

3. Staff

• Add each person with their email
• Pick Admin or Member for each location
• They get an invite email

More: Add staff accounts

4. Breed groups

• Group breeds by coat for pricing
• Use the groups given, or build your own

5. Services & pricing

• Import your price list, or add services one by one
• Set prices and times
• Groom away from a salon? Each service shows an icon for each way you groom. Tap one to turn it off for that service.

More: Create services and pricing

Then, in Settings

Staff rosters (optional)

If groomers work different days or hours, set their shifts in Staff › Roster, then turn on The calendar and online booking follow this roster.

More: Business hours and staff rosters

Booking window

Settings › Booking window: how soon clients can book online. Pick from None up to 48 h. New salons start at 3 h.

Deposits

Settings › Deposits: turn on Take a deposit for grooming bookings, as a fixed amount or a percentage.

Reschedule & cancel

Settings › Reschedule & cancel: how close to the visit clients can cancel or move online, or turn either off.

More: Deposit and cancellation settings

Mobile & pick-up

Settings › Mobile & pick-up: only if you do home visits or pick-up and drop-off. Set your travel fees here. Home visits and pick-ups stay off until you do.

More: Set up mobile grooming and pick-up

Client messages

Clients › Messages: check the messages clients get, and turn on review requests if you want them.

More: Notifications: what sends when

Test it

Make a test booking for yourself:

1. Book it on the calendar
2. Check you get the booking email
3. Move it to another time
4. Cancel it

Check a deposit too: book it online from your booking site and pay with your own card.

Troubleshooting

• Calendar looks wrong: check the location's hours, and the roster if you turned it on
• Emails not received: check spam, and that the email address has no spaces or typos