Add-ons

Time: 5 minutes

Every service has an Add-ons step. It sets what your booking site suggests when a client books that service. Suggestions are only suggestions: every service can still be booked on its own.

Extras like a teeth clean or a de-matting fee are services of their own. Add them as services first, then pick them here.

Set up a service's add-ons

1. Go to Services › Service list and open the service
2. Go to step 6, Add-ons
3. Set the three parts below
4. Tap Save

Salon's picks

Shown first, in your order, up to 3.

1. Tap Add a pick
2. Tick up to 3 services. They show in the order you tick them.
3. Tap Done

Drag a pick to change the order, or tap × to take it off.

You can pick any service from any category, as long as it's for the same pet type (a dog service suggests dog services) and listed online.

Suggest an upgrade

One service to offer right after this one is added, for example a full groom instead of a bath.

Under Upgrade to, choose the service, or None. Clients see the difference in price for their pet's size.

No upgrade is offered when a package pays for the service.

Also suggest

Three switches, all on to start:

• What's popular with this service: what your clients often book with it, from your own bookings over 12 months. It shows once you have enough bookings.
• A pet's usual extras: anything the pet had on 2 of their last 3 visits, shown as "Milo's usual".
• Only what fits the time, at Review: after the client picks a time, they're offered only extras that fit before the groomer's next booking. Their time never moves.

How clients see it

How clients see it, beside the step, shows the list as clients will see it, for a First visit and for a pet that's Been before.

Each row carries one reason, the first that applies:

• Package session
• A promotion that covers it
• The pet's own history, like "Milo's usual"
• The salon's pick
• What's popular, like "4 in 10 add this"

Prices are your list prices. For a deal on add-ons, make a promotion in Clients › Promotions.

The Add-ons pill

Your booking site can also gather short extras under an Add-ons pill at the top of your services.

1. Go to Clients › Marketing › Booking site › Menu
2. Open the Add-ons row
3. Tap Add on a suggestion, or Add a service. Tap Not this to stop a suggestion coming back.

Only services of 45 minutes or less can go in the pill, so a groom never does.

Add an extra at check-out

1. At check-out, tap + Add service for the pet
2. Search or pick a category, and tick the option
3. Tap Add 1 service

It joins the booking with the pet's groomer, at your list price.