Help Centre/Getting started

Business hours and staff rosters

Set each location's opening hours, and, if you like, each groomer's shifts so the calendar and online booking follow them.

Time: 5 minutes for hours, 10–20 minutes for a roster

Business hours

Each location has its own hours.

  1. Go to Settings › Locations
  2. Tap the location
  3. Under Business hours, turn each day on or off
  4. Set the opening and closing time for each open day
  5. Save

One opening time per day. New salons set these in setup, at Location & hours.

Without a roster, everyone can be booked during these hours.

Staff roster

Use the roster when groomers work different days or hours.

  1. Go to Staff › Roster
  2. Pick the location, or All locations
  3. Tap a groomer's day to add or change a shift
  4. Set Start, Finish and any Break
  5. Choose Only this Friday or Every Friday from now
  6. Tap Save, or Day off
  7. Tap Publish roster when the week is ready

Staff see their shifts once you publish.

Handy:

  • Copy last week fills in the week from the one before
  • Every week or Week A / Week B, for a pattern that repeats every two weeks

Make bookings follow the roster

Until you turn this on, the roster is just a plan. Everyone keeps the location's hours.

  1. On Staff › Roster, find The calendar and online booking follow this roster. On a phone, tap ⋯, then Roster settings.
  2. Turn it on
  3. Follow the roster? asks first. Tap Follow the roster.

Once it's on:

  • A groomer can be booked only in their published shifts
  • A day with no shift is a day off
  • The calendar, online booking and the waitlist all follow it

Only the owner can turn it on or off.

Troubleshooting

  • A groomer shows as busy all day: check they have a published shift that day
  • Times look an hour out: check the location's address. The time zone comes from it.
  • Calendar looks wrong: check the hours were saved, then reopen the calendar

Last updated

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