Packages

Sell visits upfront, like 5 grooms for the price of 4. Set up a package for dogs or cats, sell it, and use a session on a booking.

Time: 6 minutes

A package is a set of visits sold upfront, like 5 full grooms for the price of 4. Each visit is a session. Clients use their sessions when they come in.

Make a package

Go to Services › Packages and tap Add package
Fill in each card below
Tap Save package

Basics

Package name, for example "Pamper Pack"
Pet type: Dog or Cat. A package is for one pet type, and only that type's services can go in it.
Category (optional): where it sits on the Services page
Description: a short line clients see

What's included

Sessions included: how many visits
The services one session covers. Add each service, and pick its sizes, or any size.
Mark each service Required or Optional. When some are required, an optional one is an extra the client pays for at its own price.

Pricing

Choose Flat price, % off RRP or $ off RRP. Pack price shows what the client pays, against the price of the sessions one by one.

With % or $ off, the price follows the sizes picked: a small dog pays less than a large one.

Payment & rules

Pay in full: sessions can be used straight away
Deposit + balance in store: the client pays a deposit and the rest in the salon. The deposit comes from your deposit settings.
Expires after a number of months after purchase
Shareable across pets: any of the client's pets can use a session

Availability

Sell online in the storefront: clients can buy it from your booking site
Active: off, it stays in your list but can't be sold
Store scope: All stores or Specific stores

Sell a package

Open the client's profile
Under Packages & credits, tap Sell a package
Choose the package, and the sizes if asked
Choose how they pay, then tap Charge (or Take deposit)

Use a session

Book the client as usual
On the pet's card, tap Use pack ›. The pack's services join the booking.
At check-out, each covered service shows Pack session, at no charge

A pet bigger than the size the pack was bought for may show a size gap to pay.

The session is used when the booking is checked out:

Cancelled: the session goes back to the pack
No-show: the session is used

See who holds a package

On Services › Packages, tap Holders to see every client with a package, and whether it's Active, Balance due, Used up or Expired. Tap a client to open their profile.