Add staff accounts

Time: 2 minutes per person

A staff member's email is their sign-in. Start with it, and the app tells you what happens next.

Add a staff member

1. Go to Staff › Members and tap Add staff member
2. Type their email. It's checked as you type.
3. Tap Continue
4. Fill in First name, Last name and Mobile number
5. Open Locations. Tick each location they work at, and choose Admin or Member for each.
6. Tap Save

Then open Services on their page to choose the services they do.

What the email check says

• "New to My Pet Groomer. They'll get an invite email once you save."
• "They have a My Pet Groomer login already, and will use it here once you save."
• "They work for another business on My Pet Groomer. Once you save, the same login opens yours too."
• "Already in your team." Find them in Members instead.

The email can't be changed on their page later, because it's their sign-in.

The invite

A new person gets an invite email and sets their own password from it.

Didn't arrive? Open their page, tap ⋯ and choose Resend invite. Ask them to check junk mail too.

Forgot their password? Tap ⋯ and choose Reset password.

One login, several businesses

Someone who already works for another salon on My Pet Groomer keeps their login. The same email and password open your business too. They don't need a second account.

Roles

A role is set for each location, so someone can be Admin at one and Member at another. A new location starts as Member.

| Role | What they can do | |---|---| | Owner | Everything, at every location: the subscription, the pay run and everyone's pay. Only owners can make someone an owner. | | Admin | Full access at that location, except deleting the account: bookings, clients, services, staff, the roster and the team's performance, and reconciling the card terminal. | | Member | Works from the calendar. Can see the client list but not change it, and sees their own shifts, time off and pay. |

Your plan

Starter includes 1 staff seat, the owner's. To add staff, change to Growth, which has no limit.

Next

Set when each person works: Set up your staff roster.