Your clients, their pets, and every past visit come across in minutes — nothing retyped, nothing lost. Then you get the parts of running a grooming salon that a general-purpose salon app was never built for.
Two exports from Fresha, two uploads here. You see exactly what will happen before anything is written, and you can undo it afterwards.
A general salon app treats a Newfoundland and a Chihuahua as the same 45-minute slot. We don't.
Clients pick their pet's breed and weight and see only the services and prices that apply. No more "that's not the price you were quoted" at the counter.
A storefront at your own address, listed on our public directory. New clients who find you there are yours — we don't take a cut of the booking.
A payment link goes out by SMS and email the moment someone books. Unpaid bookings can cancel themselves. No-shows forfeit the deposit with one tap.
Photos, matting notes, temperament, a no-show flag on the owner. What a groomer needs to know before the dog is on the table, in the place they'll look.
Every completed groom unlocks offers from pet brands, sent to your client automatically. Included on every plan — a reason to rebook that costs you nothing.
Australian support, GST shown up front, and reminders that go out at a sensible hour for your time zone.
The client list and the appointments report, both as CSV. Fresha lets you download both from its reports area.
Upload the client list. You'll see exactly what will be created before anything is written, including any clients sharing a phone number so you can decide who is who.
Upload the appointments report. Every past visit lands on the right client's profile — service, groomer, price and all.
One message. They book at your new address from then on. Run both systems side by side for as long as you like.
Most salons are fully across in under an hour: two exports from Fresha, two uploads here, and a message to your clients. We do a 1-on-1 onboarding session with every new salon, so you're not doing it alone.
Book a demo and we'll walk through the import with your own Fresha export.