Texts and pay as you go
How many texts your plan includes, where to see what you've used, and how booking texts keep going after that at 12¢ each.
Time: 2 minutes
Texts in your plan
- Starter: 100 texts a month
- Growth: 300 texts a month
The count starts again each billing period.
A long text (over 160 characters) counts as two.
What sends texts
Booking texts to your clients, for example:
- New booking and deposit links
- Deposit paid
- Time changed
- Ready for pick up
- Leave a review
- The list of dates for a repeat booking
Emails don't count.
See what you've used
Go to Clients › Messages and look at Text message usage. It's also in Settings › Subscription.
The meter shows:
- How many texts you've sent, for example "86 texts since 22 Oct"
- How many are left, for example "14 left until 22 Nov"
- Once you're past your plan, the extra texts and what they'll add to your next invoice
Only the owner sees the meter.
After the included texts
Texts keep going. Each one past your plan is 12¢, added to your next invoice.
This is on unless you turn it off: Keep texting after the included ones, under the meter.
During your free trial
Extra texts are free while you're on your free trial.
If you turn it off
Texts stop soon after your included ones run out. The meter says when.
When they stop:
- Booking texts, deposit links and pick-up texts don't go. Emails still do.
- You get one email, and a Texts have stopped. banner in the app
- Texts start again when your next billing period starts
To start again now:
- Tap Keep texting, 12¢ each on the banner or the meter
- Tap Keep texting
Texts that didn't go aren't sent later. Resend anything important by hand, for example a deposit link.
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